At HIMALAYAN ESSENCE AGRO VENTURES PVT LTD., we value your concerns about online privacy & security while browsing our website and aim to deliver the best experience possible. We welcome you to our website and hope your experience of the essence of the Himalayas is enriching and delightful.

We value your trust and respect your right to privacy and would like to assure you that your faith in us is well-placed. Please read this privacy policy to understand how we utilise and share any personal information you provide us.

This Website collects some Personal Data from its Users.

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Owner and Data Controller

Himalayan Essence Agro Ventures Pvt Ltd. - 201, Navratan Building, 69, P. D’Mello Road, Mumbai, Maharashtra 190004 India

Email – This email address is being protected from spambots. You need JavaScript enabled to view it.

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: first name; last name; phone number; email address; Cookies; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Himalayan Essence Agro Ventures Pvt Ltd.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to Himalayan Essence Agro Ventures Pvt Ltd.

Mode and place of processing the Data

Methods of processing

Himalayan Essence Agro Ventures Pvt Ltd. takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Himalayan Essence Agro Ventures Pvt Ltd.

Legal basis of processing

Himalayan Essence Agro Ventures Pvt Ltd. may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations Himalayan Essence Agro Ventures Pvt Ltd. may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to Indian data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in Himalayan Essence Agro Ventures Pvt Ltd;
• processing is necessary for the purposes of the legitimate interests pursued by Himalayan Essence Agro Ventures Pvt Ltd or by a third party.

In any case, Himalayan Essence Agro Ventures Pvt Ltd. will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place
The Data is processed at Himalayan Essence Agro Ventures Pvt Ltd’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to India or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Himalayan Essence Agro Ventures Pvt Ltd. to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with Himalayan Essence Agro Ventures Pvt Ltd. using the information provided in the contact section.

Retention time
Personal Data shall be processed and stored for as long as required and for the purpose they have been collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between Himalayan Essence Agro Ventures Pvt Ltd. and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests within the relevant sections of this document or by contacting Himalayan Essence Agro Ventures Pvt Ltd.

Himalayan Essence Agro Ventures Pvt Ltd. may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to provide Services, comply with legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Heat mapping and session recording, Analytics, Displaying content from external platforms, Interaction with data collection platforms and other third parties, Managing contacts and sending messages, Platform services and hosting, SPAM protection, Information collection and Access to third-party accounts.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Himalayan Essence Agro Ventures Pvt Ltd. may use this information to -

• Respond to customer service requests, questions and concerns.
• Send you requested product or service information.
• Keep you informed about updated resources on the Site, new product lines, special offers and services.
• Administer promotions and notify you of important events.
• Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Use and Service.
• Meet our research and product/service development needs and to improve our Site, services and offerings.
• Customize your experience, including targeting our services and offerings to you.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Access to third-party accounts - This type of service allows this Website to access Data from your account on a third-party service and perform actions with it.
  These services are not activated automatically but require explicit authorization by the User. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
• Analytics - The services contained in this section enable Himalayan Essence Agro Ventures Pvt Ltd to monitor and analyze web traffic and can be used to keep track of User behavior. Google Analytics (Google LLC) Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. Google Analytics Demographics and Interests reports (Google LLC) Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for this Website (demographics means age and gender Data). Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Personal Data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example). Place of processing: United States – Privacy Policy – Opt Out. Personal Data processed: Cookies; Usage Data. Place of processing: United States – Privacy Policy.
• Contacting the User Contact form (this Website) - By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data processed: email address; first name; last name; phone number; physical location.
• Displaying content from external platforms - This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
  This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
• Heat mapping and session recording - Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
  Some of these services may record sessions and make them available for later visual playback.
• Information collection - We value your privacy we have taken the necessary precautions to be in compliance with the Information Technology Act, 2000. We therefore will not distribute your personal information to outside parties without your consent
• Children’s Online Privacy Protection - We are in compliance with the requirements of the Order issued by MeitY to ISP’s to adopt and implement IWF resources to prevent the distribution and transmission of online Child Sexual Abuse Materials (CSAM) into India. We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
• Interaction with data collection platforms and other third parties - This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Website for the purpose of saving and reusing data.
  If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
• Managing contacts and sending messages - This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
  These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
• Platform services and hosting - These services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
  Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
• SPAM protection - This service analyzes traffic to this Website, potentially containing Personal Data of Users, to filter it from parts of traffic, messages and content recognized as SPAM.

The rights of Users

Users may exercise certain rights regarding their Data processed by Himalayan Essence Agro Ventures Pvt Ltd.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by Himalayan Essence Agro Ventures Pvt Ltd., obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, Himalayan Essence Agro Ventures Pvt Ltd will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from Himalayan Essence Agro Ventures Pvt Ltd.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Himalayan Essence Agro Ventures Pvt Ltd. or for the purposes of legitimate interests, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether Himalayan Essence Agro Ventures Pvt Ltd is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to Himalayan Essence Agro Ventures Pvt Ltd. through the contact details provided in this document. These requests can be exercised free of charge and will be addressed as early as possible and always within 60 days.

Cookie Policy

This Website uses Trackers. To learn more, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action
The User’s Personal Data may be used for legal purposes by Himalayan Essence Agro Ventures Pvt Ltd. in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that Himalayan Essence Agro Ventures Pvt Ltd. may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from Himalayan Essence Agro Ventures Pvt Ltd at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
Himalayan Essence Agro Ventures Pvt Ltd. reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Himalayan Essence Agro Ventures Pvt Ltd. reserves the right to revise this privacy policy at its discretion, when required for ease of understanding or with the aim to make improvements from time to time.

Definitions and legal references

Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the website) and the details about the path followed within the website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or “Data Supervisor”)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or “Owner”)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website
The means by which the Personal Data of the User is collected and processed.

Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.

Cookie
Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker
Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information
This privacy statement has been prepared based on provisions of multiple legislations.

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Latest update: October 5, 2021